Terms & Conditions

Terms and Conditions

Last Updated: January 2025

Welcome to Sensitive Tasty Treats ("we," "our," "us"). By placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Sensitive Tasty Treats is a home-based bakery located in Ontario, Canada. We specialize in gluten-free and dairy-free baked goods. Our products are made in a kitchen that is not certified allergen-free, and cross-contamination may occur.

• Our bakery is fully health inspected and approved.

• We maintain a blog on our website with updates, recipes, and news.

• We offer a newsletter subscription to keep customers informed about new products, special offers, and events.

2. Ordering & Payment

• Orders must be placed through our website, email, or designated ordering system.

• Full payment is required at the time of order confirmation.

• We accept [list payment methods, e.g., e-transfer, credit card, PayPal].

• Custom orders may require additional processing time, which will be communicated to you.

3. Delivery Policy

• We currently only deliver within the Greater Toronto Area (GTA).

• Delivery fees apply and vary based on location. The fee will be calculated at checkout.

• We do not offer shipping outside the GTA.

• Customers must provide accurate delivery information. We are not responsible for orders that cannot be delivered due to incorrect details.

• If no one is available to receive the order, it will be left at the provided location, and we are not responsible for loss or damage.

4. No Returns, Refunds, or Cancellations

• Due to the nature of our products, we do not accept returns or offer refunds.

• Once an order is placed and confirmed, it cannot be canceled or modified.

• If an error occurs on our part, we will work with you to find an appropriate resolution.

5. Food Allergies & Disclaimer

• While we take precautions to minimize cross-contamination, we are not a certified allergen-free kitchen.

• Our products may contain or come into contact with nuts, soy, eggs, and other allergens.

• Customers with severe allergies should proceed with caution and consult us before ordering.

• By purchasing from us, you acknowledge and accept these risks.

6. Liability Limitation

• We are not responsible for any adverse reactions, injuries, or damages resulting from the consumption of our products.

• Our liability is limited to the value of the purchased order.

7. Intellectual Property

• All content on our website, including text, images, and recipes, is our property and may not be copied or distributed without permission.

8. Privacy Policy & Data Collection

• We collect email addresses and customer data for order fulfillment and delivery purposes.

• Customer information is securely stored and not shared with third parties.

• By using our website or making a purchase, you consent to our data collection and usage practices.

9. Changes to Terms

• We reserve the right to update or modify these terms at any time without prior notice.

• The latest version will always be available on our website.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at sensitivetastytreats@gmail.com.

By placing an order with Sensitive Tasty Treats, you acknowledge that you have read, understood, and agreed to these terms.

Thank you for choosing Sensitive Tasty Treats!